Shift It Privacy Policy
Gamegou ("we", "us", "our") publishes Shift It, a single-player puzzle game that is offered free of charge and supported by advertising. We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We respect the privacy rights of consumers and recognize the importance of protecting the information collected about you. We have adopted this global Privacy Policy to explain how we store and use the personal and non-personal information that is collected when you install and play Shift It on a mobile device, how that information is shared, and the choices you have.
This policy applies to the versions of Shift It distributed through Google Play, the Amazon Appstore, the Apple App Store and similar application stores, and to the support channels we offer for the game. It does not cover information you provide directly to an application store, an advertiser, or any other third party, and it does not cover information provided online in response to job postings.
Shift It is designed to be played without an account. You can play the whole game without giving us your name, e-mail address, postal address, telephone number or payment card details, and we do not ask you to create a profile. The information connected with the game falls into the four categories described below.
Your game progress, completed and unlocked level packs, hint and coin balances, high scores, sound and display settings, and a record of the in-app purchases you have made are stored in the game's private storage on your device. We do not upload this information to a server operated by us, we do not link it to an account, and we cannot see it from our side. This data is removed when you uninstall the game or clear its data.
Shift It displays advertising supplied by third-party advertising networks and sells optional in-app items through the application store. On Android, advertising is provided by Google's Mobile Ads (AdMob) network and purchases are processed by Google Play Billing. Some versions of the game released on other platforms also include additional advertising networks (for example Chartboost and Tapjoy) and analytics services (for example Flurry). These partners may collect and process:
If you contact us for customer support, to report a problem, or to exercise a privacy right, we receive your e-mail address, the contents of your message, and any other information you choose to include. We ask that you do not send us sensitive information that we do not need in order to help you.
The game does not request access to your contacts, calendar, photographs, camera or microphone, does not read your SMS messages or call logs, and does not collect precise GPS location. It does not ask for government identification numbers, health data or biometric data, and it contains no account system, no cloud save and no in-game chat. The Android version of Shift It requests only internet access, network-state access (used to decide whether an ad can be loaded) and the Google Play billing permission.
We use the limited information described above to:
We do not use your information for automated decision-making that produces legal or similarly significant effects, we do not build marketing profiles about you, and we do not send you marketing e-mail.
We do not sell your personal information. We share information only as described in this policy and only as needed to run the game:
We may share aggregated or de-identified information that cannot reasonably be used to identify you for analytics and product-improvement purposes. We do not disclose personal information about children under 13 (or under 16 in the EEA and the UK) to third parties except as necessary to provide the game and as described in this policy.
Shift It is free because it shows advertising. Advertisements are selected and delivered by the advertising networks included in the version you installed (on Android, Google's AdMob network); we do not decide which advertiser's advertisement you see, and we do not ourselves receive or store your advertising identifier. For more information about how Google uses information from apps that use its services, please see How Google uses information from sites or apps that use our services and the Google Privacy Policy.
You can limit the use of your advertising identifier for personalized advertising, or reset it, at any time:
Where local law requires your consent before personalized advertising may be shown, your choice can be expressed through the device and Google settings described above, and you may change or withdraw it at any time in the same place. If you are in the EEA, the UK or Switzerland and would prefer not to receive personalized advertising, you can also e-mail us at supergoal@gamegou.com, and we will take reasonable steps to ensure that the advertising shown to you is not personalized. Choosing non-personalized advertising does not remove advertisements from the game; it means that the advertisements you see are selected without using your advertising identifier for personalization, although limited information such as your IP address may still be used for delivery, frequency capping and fraud prevention.
The Android releases distributed through Google Play contain no third-party analytics or crash-reporting SDK. The game keeps its own usage statistics on your device only, and we do not receive them. Where another platform version of the game includes an analytics service, that service is identified in Section II.B and operates under its own privacy policy.
Gamegou understands the importance of keeping your information safe and secure. The information the game keeps is stored in the application's private area on your device, protected by the operating system's application sandbox, and is not readable by other applications. Information transmitted to our service providers is sent over encrypted connections using industry-standard protocols such as HTTPS/TLS. We keep very little information on our own systems, and we limit access to it to personnel and contractors who need it to perform their work.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. We cannot guarantee that information will not be accessed, disclosed, altered or destroyed by a breach of our physical, technical or managerial safeguards, and, to the extent permitted by law, we cannot assume responsibility or liability for unauthorized access to servers and systems that we do not control.
Shift It is a general-audience puzzle game. It is not directed to children under 13 (or under 16 in the EEA and the UK), and we do not knowingly collect personal information from children. The game does not ask for a name, age, e-mail address or any other contact detail, and it does not include chat or user-generated content.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us at supergoal@gamegou.com. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it. In-app purchases are completed through the application store and require the authorization of the account holder, so we encourage parents and guardians to protect store credentials and to use the store's purchase-approval settings.
Depending on where you live, you may have some or all of the following rights in relation to your personal information: to be informed about how it is used; to access it; to correct it; to delete it; to restrict or object to its processing; to receive it in a portable format; to withdraw consent where processing is based on consent; and to lodge a complaint with your local supervisory authority. Where we process information on the basis of our legitimate interests, those interests are the funding of the game through advertising, the security and integrity of our services, and the improvement of the game; you may object to that processing as described below.
If you are a California resident, you have the right to know what categories of personal information we have collected, used or disclosed, the right to request deletion and correction, the right to opt out of the sale or sharing of personal information, and the right not to receive discriminatory treatment for exercising these rights. We do not sell personal information for money, and we do not use or disclose sensitive personal information for purposes that would require a right to limit under the CPRA. Some uses of device identifiers by our advertising partner for personalized advertising may be treated as "sharing" under California law; you can opt out using the controls described in Section IV or by e-mailing us.
Because Shift It has no account system, we usually cannot identify you in our own records, and we may be able to fulfil a request only by directing you to Google or the relevant application store, which hold the advertising and purchase information, or by explaining how to delete the data stored on your device (uninstall the game or clear its data). To make a request, e-mail supergoal@gamegou.com with enough detail for us to understand and respond to it. We will respond within the time required by applicable law, generally within 30 days and within 45 days for California requests, and we may ask you for information needed to verify your identity. You may use an authorized agent to submit a request on your behalf where the law allows it.
Game data remains on your device until you uninstall the game or clear its data; we do not keep a separate copy. Purchase records and entitlements are retained by Google and the relevant application store in accordance with their policies, which is what allows purchases to be restored after a reinstall. Support correspondence is kept for as long as needed to resolve your issue and for a reasonable period afterwards to meet legal, accounting and dispute-resolution obligations, after which it is deleted. Advertising information held by Google or our other advertising partners is retained according to their policies.
The game and this page may link to third-party websites and services, for example the Gamegou website at www.gamegou.com, our social media pages, and the application stores where Shift It is listed. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. If you follow a link, you leave the game and the selected site's own privacy policy applies. Because we cannot control the activities of third parties, we cannot accept responsibility for their use of your personal information, and we cannot guarantee that they adhere to the same privacy and security practices as Gamegou. We encourage you to review the privacy policy of any third party before providing personal information to it.
Shift It is offered worldwide. Information processed by Google, our other advertising partners and their service providers may be transferred to, stored in, and processed in the United States and other countries where they or their subprocessors operate. Where the law of your country requires it, such transfers are protected by appropriate safeguards, such as the European Commission's Standard Contractual Clauses or an applicable adequacy decision.
We may update this Privacy Policy from time to time to reflect changes in the game, in the services it uses, or in applicable law. When we do, we will post the revised policy on this page and update the "Last updated" date above. If we make a material change, we will provide additional notice in the game or on this page before the change takes effect. Your continued use of the game after the effective date means that you accept the revised policy.
E-mail: supergoal@gamegou.com
Publisher: Gamegou · www.gamegou.com
We take privacy complaints seriously and will investigate every request we receive. If you are not satisfied with our response, you may contact your local data-protection authority, and California residents may contact the California Attorney General.